Please view the other articles on our Help Centre for troubleshooting tips. If you are having issues with your software on the Mac not receiving input signal from your audio interface, or you can't hear audio via headphones/speakers connected to your audio interface, then it could be caused by other things. In addition to this, the speaker icon in the Menu Bar will be greyed out if you have this icon enabled and visible. Your Mac will not be able to raise or lower signals when an audio interface is set as the primary device in System Preferences under Sound.Īll signals going in and coming out are controlled by the Focusrite hardware directly. It is a reminder that the Mac computer doesn't control the signals coming in and out from audio interfaces. This message does not mean that there is an issue with your audio interface. It’s also a good idea to turn all output level controls down to their. To protect your speaker system, leave the monitor speakers turned off when turning the INPUT 2 HI-Z switch on/ off.
Doing so can damage the connected device and/or the unit itself. When selecting a Focusrite interface as the input and output device in System Preferences > Sound on a Mac, a message stating 'This device has no input/output controls' will be displayed at the bottom of the screen for both tabs: Do not connect or disconnect a device while turning on the INPUT 2 HI-Z switch.
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